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Program Manager

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At Cloudflare, we have our eyes set on an ambitious goal: to help build a better Internet. Today the company runs one of the world’s largest networks that powers trillions of requests per month. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare have all web traffic routed through its intelligent global network, which gets smarter with every request.

About the Role

Cloudflare’s Security team secures Cloudflare itself, and the services we provide to help build a better Internet.  We need to solve big security challenges at scale. As a program manager focused on Access Management, you will:

  • Rebuild, then manage our global Access Management program. This includes defining, then implementing our strategy and roadmap for managing logical access to our internal and third-party tools, services, and systems
  • Develop an objective, risk-based, and automatable decision framework for granting access
  • Revamp internal access approval, escalation, and oversight workflows
  • Oversee all operations relating to access management and role-based access control
  • Directly manage access approval and escalation workflows. Streamline where feasible
  • Provide direct oversight to sensitive access needs, including coordinating necessary approvals and ensuring decisions made are in alignment with program principles
  • Work with our Engineers to automate the access management lifecycle where possible. This includes writing technical requirements, project managing development efforts, running and testing pilots and proof of concepts, and rolling out changes and updates
  • Craft technical requirements and project manage development efforts to streamline and automate 
  • Manage access lists for internal and third-party tools, services, and systems and conduct cadenced audits to maintain the integrity of the access lists
  • Partner with our Security Governance, Risk and Compliance team to refresh access policies as well as regularly update role-based access control standards
  • Support our initiatives around Identity and Access Management (IAM) and Role-Based Access Control (RBAC)
  • Generate cadenced program updates, reports and metrics for internal stakeholders

Main requirements

  • At least 3 years of experience with identity and access management in a technical environment
  • Experience building out programs globally and from the ground up in a technical environment
  • Have an engineering mindset when solving problems
  • Equally adept at strategy formulation and tactical execution
  • Strong change management and communication skills
  • Exceptional empathy and integrity. Demonstrated success in earning trust across a broad variety of stakeholders and making principled decisions
  • Ability to influence and motivate people across a broad variety of job functions
  • Experience in or desire to work with multiple time zones and multiple cross-functional teams, including travel as needed
  • Ability to effectively prioritize and advance a large number of projects simultaneously
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Project Management
Product Management
Network Security
Requirements Analysis
Risk Management

Localidade:Lisboa
Contrato:Contrato permanente
Tipo:Full-Time
Categoria:Sistemas de informação
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